 |
Customer: mobilkom austria AG (Leading Mobile Operator in Austria)
Period of time: 02/2005 – 06/2006
Type of project: Brand Ambassador Program
|
The Story
Based upon the A1 Trendscout project we developed a Brand Ambassador
program to involve the Youth Segment into the Marketing of A1. The
targets set were increasing the market share and improving the image
perception. The biggest Austrian universities were staffed with a team
of brand ambassadors. The ambassadors initiated the most spectacular
marketing promotions at their universities. The response of their peers
was extremely positive. The A1 ambassador
program succeeded thus in three ways:
- A1 was successfully brought to the daily agenda of the target group of university students.
- The image perception improved significantly.
- Gross Add supporting Word of Mouth was generated.
Selected Ideas realized:
“The big, yellow Breakfast Box”
- Promoted tariff: No monthly fee for three new subscribers. Promotion: Breakfast for free - for three!
“We love letters”
- We started the semester with a Guerilla Campaign. A fake
self-help group against free SMS acted as organisers of a protest
campaign against the new A1 offer “SMS free of charge into all
networks”. The message: “Back to the roots. Writing letters is much
better than writing SMS. The free SMS-offer is an affront to the real
values.“ The website supported the protests. Every linked word lead to
an official A1 Youth Website. Here the secret was disclosed: the
promotion of the new youth tariff from A1.
- Target: Catching the students’ attention for the new youth tariff of A1 XCITE with „free SMS into all mobile networks“
“Becherbox”
- The main part of this promotion was a self-made box that resembled a
phone booth. The box consisted of four walls, each measuring 2 meters
in height and length, with 10 plastic drinking cups positioned on one
side and only one cup on the oppsite side. One of the ten cups was
connected with the single cup on the opposite wall by a thin string.
The string conveyed sound waves from one cup to the other. The students
passing by were invited to try to find out which of the ten cups was
connected to the other side by listening to a promoter talking into the
single cup. If the student was able to find the right cup, s/he had to
repeat the sentence heard, which always dealt with different aspects of
the youth tariff A1 XCITE UNLIMITED. For every sentence repeated
correctly the students were awarded with a prize.
- Target: Catching the students’ attention for the new youth tariff of A1 XCITE with “unlimited talking inside the A1 net.”
“Empfangscheck”
- To emphasise the fact that A1’s GSM network reaches 98.5 percent of
the Austrian public, a fake “coverage check” of the mobile phone
network quality was held at different spots in and around the
universities. Promotors dressed like official
controllers stopped students to check the reception of their mobile
phones.
- Target: Catching the students’ attention for the coverage and good
quality of the A1 network, making it possible to keep in touch easily
24/7 and practically everywhere at your university.
“Kill your Langeweile”
- With Vodafone live! it is possible to enjoy watching TV on your
mobile phone. This feature needs to be visualized and made touchable.
The promotion succeeded in this task by engaging professional actors
who performed short sketches inspired by popular TV series like MTV’s
Pimp my ride or Sex and the City, TV Ads and News. The scenery of the performance was the display of an oversized mobile phone.
- Target: Making the Vodafone live! innovative multimedia offer
touchable: Watch 14 different channels on your mobile phone for only 30
cent/day.
“SMS Kosten aufgedeckt”
- For this Guerilla Promotion we founded the society G.R.A.T.I.S. with
the aim of protesting against the exorbitant high prices for SMS in the
Austrian market. To expose the high costs for SMS (app. 20 Cents) a
pricelist of different daily used products and their value in SMS is
published on flyers and posters. Post its with the same message were
stuck on toilet walls, telephones, in smoker's lounges etc. Promotors
asked students to add their signature to the petition against expensive
SMS.
- Target: Bringing the 0,- Euro SMS feature to the students top of
mind. The tariff A1 XCITE UNLIMITED means 1,100 free SMS, i.e. 220,-
Euro saved. |
|
|